VALOIREA

Shipping & Returns

Shipping and return guidance

Purchasing is not yet enabled. These policies describe the planned launch direction and remain subject to final confirmation before sales open.

Shipping

We currently plan to offer complimentary tracked shipping worldwide.

Orders are expected to be processed within 1-3 business days.

Estimated delivery time is 7-21 business days depending on destination, carrier, and customs processing.

Orders may ship from France or China depending on inventory and fulfillment availability.

Final carrier may vary by destination and order details.

Tracking will be provided when available.

Customs / Duties / VAT

International orders may be subject to customs duties, import VAT, taxes, or carrier handling fees.

These charges are not included in product prices unless clearly stated at checkout.

These charges are the responsibility of the customer.

Returns

Returns and exchanges are planned within 14 days of delivery.

Items must be unworn, unused, and returned with original packaging.

Custom-made and sale items may not be eligible for return.

Return shipping responsibility may vary depending on the case.

Damaged or incorrect items must be reported within 14 days of delivery with order number, product photos, and shipping label photo.

Refunds are expected to be returned to original payment method after inspection.